Privacy Policy
Effective January 1, 2026
K&R El Monte Concrete Company, concreteelmonte.com, info@concreteelmonte.com
What this policy covers
K&R El Monte Concrete Company is a concrete contractor in El Monte, CA. This page explains what information we collect when you use our website, call us or send us a request, and what we do with it.
It covers the pages on this site, starting with our home page, and the ways you reach us from it. If you have a question this page doesn't answer, the contact page is the quickest way to ask.
Information you give us
When you fill out our estimate request form, you give us your name, phone number, email address, the address of the property and a short description of the job. We need these details to call you back and plan a visit to look at your driveway, patio or slab.
Our form is hosted by an outside form service, so what you type passes through that company's system before it reaches us. That service handles your entry under its own privacy terms.
If you call us at (626) 416-2123 or email us, we keep the details you share, such as your name, number, address and notes about the job, so we can follow up and keep our estimate accurate.
Information collected automatically
Like most websites, ours may record basic visit information through analytics tools and cookies, which are small files your browser stores. This can include the pages you view, how long you stay, the type of device and browser you use, your general location based on your internet connection and the site that sent you here.
We look at this information in summary to see which pages people find useful and where the site needs work. We don't use it to identify you personally.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use your information to answer your request, schedule an estimate, do the work you hire us for and send invoices or job updates. We may also contact you after a job to check that everything held up the way it should.
We don't sell your personal information. We share it only when the job needs it, such as with a crew member coming out to your property or a service that helps us run the website or our office, and when the law requires it.
How long we keep it
We keep estimate requests and job records as long as we need them to finish the work, stand behind it and keep our business and tax records in order. When we no longer need a record for those reasons, we delete it or remove the details that identify you.
Website visit information is kept in summary form and is not tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, the law may give you other rights too, and we'll respond to any reasonable request.
You can also ask us to stop contacting you at any time. We'll confirm who you are before we change or delete a record, so nobody else can make that request in your name.
Children's information
This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll update this page. Checking it now and then is the best way to see the current version.
How to raise a privacy concern
If something on this page worries you, or you want to use any of the rights above, call us at (626) 416-2123 or send a message through our contact page. We'll look into it and get back to you.
You can read more about who we are and how we work on our about page.