Terms and Conditions
Effective January 1, 2026
K&R El Monte Concrete Company, concreteelmonte.com, info@concreteelmonte.com
Agreeing to these terms
These terms cover your use of the K&R El Monte Concrete Company website and any work you hire us to do. By using our website or accepting an estimate from us, you agree to them.
If you don't agree, please don't use the site or book work with us. If a written estimate or contract for your job says something different from these terms, the written document for your job wins.
What we do
K&R El Monte Concrete Company is a concrete contractor in El Monte, CA. We build and repair driveways, patios, walkways, steps, slabs, footings, retaining walls and other concrete work for homes and businesses in El Monte and the cities around it. You can read more about our crew on our About page.
The descriptions, photos and examples on this site are general information. The scope of your job is whatever your written estimate or contract describes.
Estimates and pricing
We give estimates at your property, because the price of concrete work depends on things we have to see in person, like the size of the area, what has to be torn out, the condition of the ground underneath and how easy it is to get a truck or wheelbarrow to the spot.
An estimate is our price for the work it lists, based on what we can see before we start. If we open up the job and find something nobody could see beforehand, such as soft or wet ground, buried debris or old concrete thicker than expected, we'll stop, explain it and get your approval before doing extra work that changes the price.
Estimates stay valid for the period written on them. After that, material costs may have changed and we may need to update the price.
Scheduling, weather and cancellation
We set your start date when you accept the estimate. Concrete has to be poured in the right conditions, so rain, extreme heat or a delayed concrete delivery can push a pour to another day. We'll tell you as soon as we know and reschedule at the first good opening, with no penalty to you.
If you need to cancel or move your date, please call us as early as you can. If we've already ordered materials, scheduled a delivery or started work, you'll be responsible for those costs and for work already done, as your written estimate or contract describes.
New concrete needs time to cure before it's used. We'll tell you how long to stay off it and when you can drive on it, and damage caused by using it sooner isn't covered.
Payment
Your written estimate or contract sets out what's due, when it's due and how you can pay, including any deposit before work begins. Final payment is due when the work is complete as described.
If a payment is late, we may pause further work until it's settled. Any extra work you approve during the job is added to the final amount.
Your property and our access
You agree to give our crew safe access to the work area on the scheduled days and to tell us about anything we should know, like sprinkler lines, buried pipes or cables, septic systems or where your property line runs.
We take reasonable care around your house, yard and driveway, but concrete trucks and equipment are heavy. We aren't responsible for damage to hidden items you didn't tell us about, or for normal wear on a lawn or landscaping along the path to the work area.
Some concrete work needs a permit from your city. Permit rules differ from city to city, so check with your city's building office, and your written agreement will say who arranges any permit for your job.
Warranty and what concrete can and can't do
We stand behind our work, and any written warranty for your job is spelled out in your estimate or contract. Apart from that written warranty, our work and this website are provided without other warranties, to the extent the law allows.
Concrete can develop small hairline cracks as it dries and as the ground moves with the seasons. We cut control joints, which are planned grooves in the slab, so cracks follow lines we chose, and hairline cracks along or near them are normal behavior for concrete, not a defect.
Our warranty doesn't cover damage from things outside our control, such as tree roots, ground movement or earthquakes, drainage changes made after we leave, heavy vehicles the slab wasn't built for, deicing chemicals, or work done by others. Color and finish can vary slightly from samples and from one pour to the next.
Limits on our liability
To the extent the law allows, our total liability for any claim about our work is limited to the amount you paid us for that job. We aren't liable for indirect losses such as lost use of your property, lost income or other costs that follow from a problem but aren't the cost of fixing the work itself.
Nothing in these terms limits any right you have under California law that can't be limited by agreement.
Using this website
The information on this site is general and may not fit your property. Don't rely on it in place of an estimate for your own job.
The text, photos and design of this site belong to K&R El Monte Concrete Company. You may view and share pages for personal use, but you may not copy them for commercial use without our permission.
Settling disagreements
If you're unhappy with our work, call us first at (626) 416-2123. Most problems get sorted out quickly when we come back out and look at them together.
If we can't settle it that way, we both agree to try mediation in good faith before going to court. Any lawsuit will be brought in the state courts of Los Angeles County, California.
Governing law
These terms and any work we do for you are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time by posting a new version on this page. The terms in place when you accepted your estimate apply to that job.
Questions about these terms
If anything here isn't clear, call us at (626) 416-2123 or send us a note through our contact page, and we'll explain it in plain terms.